Purchase Back

Terms and Conditions 

  • Eligibility: The "Win Your Purchase Back" promotion ("Promotion") is open to individuals who make a purchase of any value from Babies.co.nz between Saturday, August 16th, 2024, and Sunday, 25th of August, 2024 ("Promotion Period").
  • Entry: To enter the Promotion, individuals must complete create an Account on Babies.co.nz and place and order with Babies NZ. Entrants can either complete their purchase on www.babies.co.nz or at the Baby Show with Babies NZ at the stand. 
  • Purchase Requirement: Entrants must have made a purchase of any item from Babies.co.nz during the Promotion Period to be eligible for the cash back draw.
  • Draw and Announcement: The winner of the Purchase Back draw will be selected randomly from eligible entries and announced on August 28th, 2024, at 11:00 am (NZT) via Babies.co.nz Email Marketing.
  • Purchase Back Reward: The winner will receive the value of their purchase via a store credit. The Purchase Back credit amount will be equivalent to the total value of the eligible purchase made during the Promotion Period.
  • Verification: Before awarding the Purchase Back prize, Babies.co.nz will verify that the winner has met all eligibility criteria, including making a qualifying purchase and creating an account with Babies.co.nz. 
  • Notification: The winner will be notified via the contact information provided in the entry form. If the winner cannot be contacted or does not claim the prize within 10 days of notification, Babies.co.nz reserves the right to select an alternative winner.
  • Publicity: By participating in the Promotion, entrants agree to Babies.co.nz's use of their name and likeness for promotional purposes without additional compensation, except where prohibited by law.
  • Disqualification: Babies.co.nz reserves the right to disqualify any entrant who violates these terms and conditions or engages in any fraudulent or unfair conduct.
  • Modification and Termination: Babies.co.nz reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice, for any reason.
  • Governing Law: The Promotion and these terms and conditions are governed by the laws of New Zealand. Entrants agree to submit to the exclusive jurisdiction of the courts of New Zealand in relation to any dispute arising under or in connection with the Promotion.

By participating in the Promotion, entrants acknowledge that they have read, understood, and agree to be bound by these terms and conditions.

Frequently Asked Questions

Car Seat Recycling at Babies.co.nz — What You Need to Know

Choosing the right car seat is one of the biggest decisions you'll make as a parent. But what happens when your seat expires, gets damaged, or your child grows out of it? For most Kiwi families, the answer has been the skip or the landfill — simply because there hasn't been an easy alternative.

That's changed. As an official SeatSmart collection site, Babies.co.nz makes it straightforward to recycle your old child car seat responsibly, right here in East Tamaki, Auckland. SeatSmart is New Zealand's only dedicated car seat recycling programme, and since launching in 2016 it has diverted over 52,000 seats — and hundreds of thousands of kilograms of plastic and metal — away from landfill.

Car seats are made from a combination of hard plastics, metals, foam, and fabric. None of these materials belong in your household bin, and most councils won't accept them through kerbside collection. Recycling through SeatSmart ensures every component is properly recovered — plastics are repurposed into building materials and garden products, metals are recycled, and even the harness straps get a second life.

If you purchased your car seat from Babies.co.nz, recycling is completely free. For seats purchased elsewhere, we subsidise the standard SeatSmart fee so you only pay $25 per seat instead of the full $35. No appointment necessary — just bring your seat in store during opening hours and our team will take care of the rest.

SeatSmart is New Zealand's only child car seat recycling programme, run by 3R Group. Launched in 2016, SeatSmart has grown to over 45 collection sites stretching from Auckland to Queenstown. Babies.co.nz is one of a small number of specialist baby retailers who partner with SeatSmart to make recycling as accessible as possible for Kiwi families.

When you drop a seat off at our store, it goes through a detailed dismantling process where plastics, metals, foam, and fabrics are all separated and directed into the appropriate recycling streams. Plastics are repurposed into building materials, metals are recycled, and harnesses get a second life as reusable bags. The process also provides paid work for community organisations — so recycling your old seat does more good than you might expect.

Car seats contain a mix of materials — hard plastics, metal components, foam padding, and fabric — that can't simply go in your household recycling bin. If they end up in general waste, they go straight to landfill. Given that over 100,000 car seats expire in New Zealand every year, that's a significant amount of material that could otherwise be recovered and reused.

Dropping your seat off at Babies.co.nz is the easiest way to make sure it doesn't contribute to that problem.

It depends on where you originally purchased your seat:

  • Purchased from Babies.co.nz — recycling is free. Bring your seat in store with proof of purchase and we'll take care of the rest.
  • Purchased elsewhere — we offer a subsidised rate of $25 per seat (the standard SeatSmart fee is $35, so we cover $10 of the cost for you).

There is a maximum of four seats per customer per visit. For larger loads, please contact SeatSmart directly.

SeatSmart accepts most types of child car seats, including:

  • Infant capsules
  • Convertible car seats
  • Rotating car seats
  • Harnessed booster seats
  • Booster seats

There are a few exceptions. Seats that cannot be accepted include mouldy seats (as they can contaminate other seats and pose a health risk during processing), polystyrene seats, snap-and-go frames, and car seat accessories. If you're unsure whether your seat qualifies, give us a call on 09 274 3099 before making the trip.

Your car seat should be recycled if:

  • It has expired — most car seats have a lifespan of 8–10 years from the date of manufacture, printed on a sticker on the seat itself
  • It has been involved in a moderate or serious accident, even if it looks undamaged
  • It has been damaged in any way that affects its structural integrity
  • Your child has outgrown it and you no longer need it

Using an expired or damaged seat can be dangerous, even if it appears fine. If you're unsure about your seat's status, our team is happy to take a look when you come in.

No booking is needed for a standard drop-off. Simply bring your seat to our East Tamaki showroom during opening hours. If you purchased your seat from us, bring your proof of purchase so we can process it as a complimentary recycling.

If you're dropping off multiple seats or have any questions before you come in, feel free to call us on 09 274 3099.

Head to the counter inside our showroom and let our team know you're there to recycle a car seat. We'll sort out proof of purchase or payment first — you can leave the seat in your car until we confirm everything. Then we'll direct you to our drop-off point and take it from there.

Your seat is collected by SeatSmart and sent for processing. It's dismantled by hand, with each material type carefully separated — plastics, metals, foam, and fabric are all directed to the appropriate recycling streams and repurposed into new products. Nothing goes to landfill. The dismantling work is carried out with input from social enterprises, giving the programme a positive community dimension alongside its environmental impact.

Our Auckland showroom and SeatSmart collection point is at:

62 Kerwyn Ave, East Tamaki, Auckland 2013

Opening hours:

Monday–Friday: 9:00am–4:30pm

Saturday: 10:00am–2:00pm

Sunday: Closed

Phone: 09 274 3099

Absolutely. While you're dropping off your old seat, our team is happy to help you find the right replacement. We carry a full range of car seats from trusted brands including Maxi-Cosi, Britax, Diono, Baby Jogger, and UPPAbaby — and our certified Child Restraint Technicians can advise on the best fit for your child's age, weight, and vehicle.

And don't forget — when you buy a new car seat from us, professional installation is included free of charge.

Shop Car Seats →

Book a Car Seat Installation →