Free Shipping NZ & Click & Collect | Babies.co.nz

Save on Delivery with Free Shipping & Easy Click & Collect

At Babies.co.nz, we make shopping for your baby simple and affordable with free shipping offers and free Click & Collect in Auckland.

Whether you want delivery to your door or prefer to pick up your order, you’ll enjoy flexible, convenient options designed for busy parents.

Free Shipping on Baby Essentials

We offer free shipping on orders over $200* to a none rural address, helping you save on big and small baby purchases.

Shop popular categories like:

  • Baby cots and nursery furniture
  • Prams and strollers
  • Car seats and travel systems
  • Everyday essentials (nappies, wipes, feeding products)

Free shipping eligibility may vary depending on order value, product size, or promotion.

👉 Shop now and save with free shipping on eligible items

Click & Collect – Free Auckland Pickup

Skip delivery fees with our free Click & Collect service. Enjoy the convenience of shopping online with the flexibility of picking up your order when it suits you.

Why Choose Click & Collect?

  • Completely free for all orders
  • Fast turnaround – often ready next working day
  • Perfect for bulky items – avoid oversized shipping costs
  • Local convenience – easy East Tamaki pickup location

Where to Collect Your Order

Babies.co.nz
62 Kerwyn Ave
East Tamaki , Auckland 2013

Opening Hours:

  • Monday to Friday: 9:00am – 4:30pm
  • Saturday: 10:00am – 2:00pm

Hours may vary during public holidays.

How Click & Collect Works

  1. Shop Online
    Add your items to your cart
  2. Choose Click & Collect at Checkout
    Select “Click & Collect” in the shipping section
    (Note: shipping details are still required for all orders)
  3. Wait for Confirmation
    Once your order is picked and ready, you’ll receive a notification email
  4. Choose Your Pickup Time
    In some cases, you may be able to select or arrange a collection time
  5. Collect Your Order
    Visit our store and pick up your items

Click & Collect FAQs

How do I know if my item is eligible?

Most products are available for Click & Collect. The product page will indicate eligibility, and this option will appear at checkout if all items qualify.

How will I know when my order is ready?

You’ll receive an email once your order has been picked and is ready for collection.

How quickly can I collect my order?

Orders placed before 1pm are typically ready the next working day. During busy periods, this may take longer.

What do I need to bring?

Please bring:

  • Your order confirmation (printed or on your phone)
  • Your order reference number
  • A valid photo ID (e.g. driver’s licence or passport)

Can someone else collect on my behalf?

Yes. They will need:

  • Your order confirmation
  • Valid photo ID
  • Ability to confirm your details (name, address, contact info)

What happens if an item is unavailable?

While we aim to keep all products in stock, occasional discrepancies can occur.
If part of your order cannot be fulfilled:

  • We’ll notify you
  • Any unavailable items will be automatically refunded

Can I collect oversized items?

Yes — Auckland customers can collect oversized items (such as nursery furniture) with no additional charges.

What if I can’t collect my order?

If you’re unable to collect your order, please contact us on 0800 379 543 to arrange an alternative.

Important Information

  • Click & Collect is free on all orders
  • All orders (including Click & Collect) require shipping details at checkout
  • Some items (e.g. furniture, strollers) may require self-assembly
  • Click & Collect orders are subject to our standard returns policy
  • Babies.co.nz reserves the right to update or discontinue this service at any time

Shop & Save on Delivery Today

Enjoy the flexibility of free shipping and Click & Collect in Auckland — making it easier to get everything you need for your baby.

👉 Start shopping now and choose your preferred delivery option at checkout

SeatSmart is New Zealand's only child car seat recycling programme, run by 3R Group. Launched in 2016, SeatSmart has grown to over 45 collection sites stretching from Auckland to Queenstown. Babies.co.nz is one of a small number of specialist baby retailers who partner with SeatSmart to make recycling as accessible as possible for Kiwi families.

When you drop a seat off at our store, it goes through a detailed dismantling process where plastics, metals, foam, and fabrics are all separated and directed into the appropriate recycling streams. Plastics are repurposed into building materials, metals are recycled, and harnesses get a second life as reusable bags. The process also provides paid work for community organisations — so recycling your old seat does more good than you might expect.

Car seats contain a mix of materials — hard plastics, metal components, foam padding, and fabric — that can't simply go in your household recycling bin. If they end up in general waste, they go straight to landfill. Given that over 100,000 car seats expire in New Zealand every year, that's a significant amount of material that could otherwise be recovered and reused.

Dropping your seat off at Babies.co.nz is the easiest way to make sure it doesn't contribute to that problem.

It depends on where you originally purchased your seat:

  • Purchased from Babies.co.nz — recycling is free. Bring your seat in store with proof of purchase and we'll take care of the rest.
  • Purchased elsewhere — we offer a subsidised rate of $25 per seat (the standard SeatSmart fee is $35, so we cover $10 of the cost for you).

There is a maximum of four seats per customer per visit. For larger loads, please contact SeatSmart directly.

SeatSmart accepts most types of child car seats, including:

  • Infant capsules
  • Convertible car seats
  • Rotating car seats
  • Harnessed booster seats
  • Booster seats

There are a few exceptions. Seats that cannot be accepted include mouldy seats (as they can contaminate other seats and pose a health risk during processing), polystyrene seats, snap-and-go frames, and car seat accessories. If you're unsure whether your seat qualifies, give us a call on 09 274 3099 before making the trip.

Your car seat should be recycled if:

  • It has expired — most car seats have a lifespan of 8–10 years from the date of manufacture, printed on a sticker on the seat itself
  • It has been involved in a moderate or serious accident, even if it looks undamaged
  • It has been damaged in any way that affects its structural integrity
  • Your child has outgrown it and you no longer need it

Using an expired or damaged seat can be dangerous, even if it appears fine. If you're unsure about your seat's status, our team is happy to take a look when you come in.

No booking is needed for a standard drop-off. Simply bring your seat to our East Tamaki showroom during opening hours. If you purchased your seat from us, bring your proof of purchase so we can process it as a complimentary recycling.

If you're dropping off multiple seats or have any questions before you come in, feel free to call us on 09 274 3099.

Head to the counter inside our showroom and let our team know you're there to recycle a car seat. We'll sort out proof of purchase or payment first — you can leave the seat in your car until we confirm everything. Then we'll direct you to our drop-off point and take it from there.

Your seat is collected by SeatSmart and sent for processing. It's dismantled by hand, with each material type carefully separated — plastics, metals, foam, and fabric are all directed to the appropriate recycling streams and repurposed into new products. Nothing goes to landfill. The dismantling work is carried out with input from social enterprises, giving the programme a positive community dimension alongside its environmental impact.

Our Auckland showroom and SeatSmart collection point is at:

62 Kerwyn Ave, East Tamaki, Auckland 2013

Opening hours:

Monday–Friday: 9:00am–4:30pm

Saturday: 10:00am–2:00pm

Sunday: Closed

Phone: 09 274 3099

Absolutely. While you're dropping off your old seat, our team is happy to help you find the right replacement. We carry a full range of car seats from trusted brands including Maxi-Cosi, Britax, Diono, Baby Jogger, and UPPAbaby — and our certified Child Restraint Technicians can advise on the best fit for your child's age, weight, and vehicle.

And don't forget — when you buy a new car seat from us, professional installation is included free of charge.

Shop Car Seats →

Book a Car Seat Installation →